Close parking, easy pick up and drop off. At times, security is a bit understaffed, but they are fast and efficient. Always prefer Ontario over LAX. Good food and seating options while you wait for flights. Plenty of outlets for electronics.
I've always had a pleasant time flying through this airport. It's small, easy to navigate, and accommodating to it's flyers. This review is solely for the SECURITY STAFF: Yesterday I was departing from Ontario and had a very frustrating experience. The belt was backed up with something that was stuck and the female security guard next to it was clearly annoyed that it wasn't working. She then proceeded to start piling every piece of people's luggage/belongings on top of each other to clear the belt. My laptop was on the bottom of this pile!! I literally watched her toss a bin with my carry on, shoes, etc on top of the bin that had just my laptop in it. So I quickly stepped in and ended up with arms full of other peoples belongings so they wouldn't be carelessly tossed on my computer or on someone else's. This was extremely careless of the guard, especially since she was taking the time to ask every single flyer if they had an electronic and was clearly aware as she watched us each put our laptops in their own bin. Then the male security guard got something to reach into the machine and clear the belt and forcefully shoved it at whoever's belonging was stuck. I hope it wasn't valuable, because the staff yesterday evening clearly did not have concern for flyer's belongings.
All employees were very helpful and kind. Only issue was main elevators were out of order when I arrived and two weeks later leaving, they were still out of order. Where I live, if my apartment elevator goes out it has to be repaired immediately or ADA will step in. Thankfully the airport employees have access to the service elevator. It is a very long walk through some interesting (in a potential scene in a horror movie sort of way) areas of the airport. I'm very grateful to the men who pushed the wheelchair. That is some walk!
I've never had a bad experience at Ontario out of several (10+) flights. Traffic is very manageable even at peak times. I can expect to show up 30 min. before a flight and get to the gate in time! The TSA agents that I've interacted with have always been helpful and polite.
Flew into Ontario, was really fast through Tsa on the morning I left. Really quiet and convenient for my first flight. I flew Southwest and had no issues, most complaints iv seen from this airport is with united. Someone who flew in for the meeting I was there for used United and he was delayed over 2 hours then missed his connection flight for almost another 6 hour delay. I would suggest researching the airline before using a smaller airport. I know someone who flies Southwest a lot from this airport without any issues. Was a very good first experience given my anxiety about flying.
La Ontario International Airport is a US Airport based in Ontario, California. La Ontario International Airport is located at Ontario, CA 91761, USA.
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